Surviving and Thriving – Charity contact details and helplines

Suicide prevention and self harm


PAPYRUS is the national charity dedicated to the prevention of young suicide.
Helpline – 0800 068 41 41
Text: 07860 039 967


The Campaign Against Living Miserably (CALM) is leading a movement against suicide. 
Helpline – 0800 58 58 58

Forward thinking Birmingham 

The city’s mental health partnership for 0-25 year olds. 
Phone: 0300 3000 099


We’re here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.
Phone: 116 123 
Write to them: Chris
PO Box 9090

Forward For Life 

A Social Enterprise that through our programmes of work and training aim to support our communities and professionals from across the board to become more suicide aware and be enablers of improved quality of life. 
Phone: 07585776800 


Maytree is a national registered charity. We provide a unique residential service for people in suicidal crises so they can talk about their suicidal thoughts and behaviour. 
Phone: 02072 637 070. 
Email :

Common Unity 

We are a Health and Social Care organisation with a difference working in mental health and well-being. We work with communities traditionally seen as ‘hard to reach.’ 
Phone: 01215 549 360

Self Injury Support 

We run a UK-wide multi-channel support service for women & girls affected by self-injury, trauma and abuse. 
Helpline: 0808 800 8088 (Open Tuesday, Wednesday and Thursday, 7pm – 9.30pm) 
Text: 07537 432444 (Open Tuesday, Wednesday and Thursday, 7pm – 9.30pm)


NAPAC – National Association of People Abused in Childhood 

NAPAC (the National Association for People Abused in Childhood) offers support to adult survivors of all types of childhood abuse, including physical, sexual, emotional abuse or neglect.
Phone: 08088 010 331  

See me, Hear me 

Fight against child sexual exploitation . 

Rape and Sexual Violence Project 

Providing support across Birmingham and Solihull
Helpline: 0121 643 4136 

Horizon sexual assault referral centre 

Supporting the victims of Rape or Serious Sexual Assault   
Helpline: 0800 970 0375 (self referral) 

Stop it Now 

Helping prevent child sexual abuse. As a child protection charity, we campaign and raise awareness across the UK to help adults to do their part to stop child sexual abuse by addressing personal, family and community concerns.
Helpline: 0808 1000 900 

Birmingham and Solihull Women’s Aid  

We support women and children affected by domestic violence and abuse.
Helpline: 0808 800 0028
Text service helpline: 18001 0808 800 0028 

National Domestic Violence Helpline 

The freephone, 24-hour National Domestic Abuse Helpline
Helpline: 0808 2000 247 

Children’s Advice and Support Service (CASS)

The Children’s Advice and Support Service (CASS) provides a single point of contact for professionals and members of the public who want to seek support or raise concerns about a child.
Helpline: 0121 303 1888
Emergency out of hours contact no: 0121 675 4806


SOBS – Survivors of Bereavement by Suicide 

We exist to meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide. 
Helpline: 0300 111 5065 

Cruse Bereavement Birmingham 

Our mission is to offer support, advice and information to children, young people and adults when someone dies and  to enhance society’s care of bereaved people. 
Helpline: 0808 808 1677

National Bereavement Partnership 

Our purpose is to provide a helpline for all individuals seeking information, advice and support. 
Helpline: 0800 448 0800
Text message service: 07860 022 814 

Eating disorders 

Anorexia and Bulimia Care 

We provide on-going care, emotional support and practical guidance for anyone affected by eating disorders and eating distress. 
Helpline: 03000 11 12 13 


Our service is for children and young people aged 8 to 18 with distinct units for younger and older age groups and an outpatient clinic which is open to adults as well as young people, treating a range of eating disorders.
Phone: 0121 580 8362

BEAT Eating disorders 

Helpline: 0808 801 0711 (under 18) 
Helpline: 0808 801 0677 (over 18) 

National Centre for Eating Disorders 

Have personal, telephone or Skype counselling from someone who fully understands and cares.
Helpline: 0845 838 2040

Mental Health 

Birmingham Solihull Mental Health foundation trust (BSMHFT) 

Birmingham and Solihull Mental Health NHS Foundation Trust provides a comprehensive mental healthcare service for residents of Birmingham and Solihull, and a range of specialist mental health services to communities across the West Midlands and beyond  
Phone: 012130100000 
Website :


Birmingham Mind is the largest independent mental health charity providing services in and beyond the City of Birmingham’s boundaries.
Helpline : 01216088001 

Samaritans – Birmingham

Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone helpline. 
Helpline: 116 123 

Young minds 

YoungMinds exists so that young people have the strongest possible voice in improving their mental health. We need your help to make sure that voice is heard.
Child Helpline: If you need urgent help text YM to 85258. 
Parent helpline: 0808 802 5544

Recovery focus 

We are Recovery Focus, a group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence.


SANE is a leading UK mental health charity. We work to improve the quality of life for anyone affected by mental illness. 
Helpline: 07984 967 708

Bipolar UK 

Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
Phone: 03333 233 880

No Panic 

No Panic is a registered charity which helps people who suffer from Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders including those people who are trying to give up Tranquillizers.
Helpline: 0300 7729844
Youth Helpline: 0330 606 1174

Forced marriage 

Karma Nirvana 

Supporting victims of honour based abuse and forced marriage. 
Helpline: 0800 5999 247

Right to choose 

West midlands forced marriage and honour based abuse helpline. 
Helpline: 0800 953 9777

Forced Marriage Unit 

The Forced Marriage Unit was set up in 2005 and provides support to victims as well as expert training and guidance to professionals. It is jointly run by the Home Office and Foreign and Commonwealth Office. In 2011 they dealt with over 1400 calls in relation to forced marriages.
Phone: 020 7008 0151



Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services.
Helpline: 0808 800 4444 

BCC Emergency Accommodation- out of hours 

If you have nowhere to stay tonight then we may provide you with emergency accommodation to relieve your homelessness providing you are eligible for social housing.
Over 18’s helpline: 0121 303 2296 
Under 18’s helpline: 0121 675 4806

Sifa Fireside 

Birmingham’s main day centre for homeless and vulnerably housed adults. 
Drop-in centre address: 48-52 Allcock St, Deritend, Birmingham B9 4DY
Drop in –  Monday-Friday, 9am-12.45pm.
Breakfast: 9am-10am Lunch: 12pm-12:45pm.
Information line: 0121 766 1700

St Basil’s (16-25) 

St Basils works with young people to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and prevent homelessness.
Helpline: 0300 303 0099
Text: NEED ST BASILS’ to 62277.

Sexuality and STIs

Birmingham LGBT 

A local charity that delivers services to the Lesbian, Gay, Bisexual and Trans community in the city. 
Phone: 0121 643 0821
Website :

Quest – Pastoral Support for LGBT Catholics

Bearing witness to the reality of LGBT+ Catholic lives since 1973.
Phone: 0300 123 1989

Sarbat – LGBT Sikhs 

Sarbat is a volunteer led group addressing LGBT issues from a Sikh perspective. We empower our members to encourage discussions, tackle homophobia/biphobia/transphobia and build bridges within and beyond their communities


We work to ensure that LGBT people, across all communities, are valued, welcomed by all and can participate fully in society, and to ensure that LGBT people better understand and respect difference across LGBT life. 
Website and contact details:


Free sexual health services for Birmingham and Solihull. 
Phone: 0121 237 5700


Your free and confidential sexual health and wellbeing experts. 

Saving Lives 

Saving Lives is a national charity with a simple aim: to reduce the stigma that still surrounds testing for the blood-borne viruses [BBVs] known as HIV and Hepatitis. We also focus on other Sexually Transmitted Infections [STIs].

Positively UK 

Talk to us about any aspect of your diagnosis, care and living with HIV

Substance misuse 


To provide drug information which is topical, evidence-based and non-judgemental – and to promote this through media work, public speaking and lecturing.

Reach Out Recovery Birmingham 

Phone: 01212275890
Reach Out Recovery is a free and confidential drug and alcohol service for adults and affected others in Birmingham. We offer treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham. 

Beyond recovery 

Beyond Recovery is a fast growing new social enterprise already making a proven difference to people with repeat offending behaviour, complex mental health issues and drug and alcohol problems who are involved in the criminal justice system.
Phone: 01788 315694

New Leaf recovery project

Our rehabilitation centre is based in Birmingham offers 24-hour support for all of our residents and our drug and alcohol rehab programmes will help you to overcome your addiction and turn over a new leaf. 
Phone: 0300 999 0330

Turning Point 

We provide a wide range of health and wellbeing services.
Whether you come to us with drug or alcohol issues, a mental health concern or a learning disability, we’ll give you the individual support you need. 
Phone: 01216326363

We Are With You

Get free, confidential support with alcohol, drugs or mental health from one of our local services or online. 
Online webchat:

Talk to Frank 

A-Z list of substances 
Phone: 03001236600 

Aquarius/ Life Line 

We help workplaces and education providers support their people with issues relating to alcohol, drugs and gambling.
Phone: 01216228181


SHANTI is a service provided by Aquarius, funded by the Big Lottery to reduce the harms around alcohol misuse within the Punjabi Sikh community in Birmingham. 
Phone:  01214509650


KIKIT is a BME specialist drug and alcohol support service that provides a range of services to meet the needs of vulnerable people.
Phone: 01214483883


SIAS is a partnership of organisations that work closely together to offer easy access to appropriate support and treatment for individuals whose drug or alcohol use, or gambling has become problematic. We also offer support to their families and friends. 
Phone: 01213014141

Female Genital Mutilation (FGM)

NSPCC FGM Helpline 

Contact the NSPCC anonymously if you’re worried that a girl or young woman is at risk or is a victim of FGM.
Phone: 0800 028 3550

Orchid Project 

Orchid Project are an NGO catalysing the global movement to end female genital cutting (FGC). 
Phone: +44 (0) 20 3752 5505

Young Carers 

Forward Carers 

Our mission is to improve the physical and mental wellbeing of Carers, young and old, including parent Carers, so that families stay healthier and happier together, for longer.
Phone: 0333 006 9711

Birmingham Young Carers 

Birmingham Young Carers provides support for Young Carers up to the age of 18.
Phone: 0121 638 0876

Carers UK

We give carers expert advice, information and support. We campaign and innovate to find better ways to reach and support carers.
Phone: 020 7378 4999

Debt Advice

Birmingham Citizens Advice 

Our team of specialist debt advisers can help you resolve your debt problems, whatever the cause or amount you owe.
Phone: 0121 214 8367

National debtline

National Debtline is a debt advice charity run by the Money Advice Trust. We are a free and confidential debt advice service for people in England, Wales and Scotland.
Phone: 0808 808 4000

Stepchange debt charity 

We provide the UK’s most comprehensive debt advice service. We help people with debt problems take back control of their finances and their lives.
Phone: 0800 138 1111



Free, safe and anonymous support

7 cups 

7 cups connects you to caring listeners for free emotional support. 


Offering telephone support 10am – 6pm, 7 days a week. 
Helpline: 0207 841 4470


National Bullying Helpline 

Practical help and advice for children and adults dealing with bullying at school or work. 
Phone: 0845 22 55 787

Bullying UK 

Get advice on all aspects of bullying, from online to bullying at work. 
Phone: 0808 800 2222

Family support 


Parenting support. 
Phone: 01215 505 271

The Springfield Project 

Support for families in the local area. 
Phone: 0121 777 2722

Malachi Specialist Family Support 

Malachi are a not for profit, therapeutic family support organisation founded in 1991, working across the Midlands and Staffordshire. 
Phone: 0121 441 4556 

The Meridan Family programme 

Within this site you will find useful information and resources if you are a person living with mental health issues, a carer, family member, friend, mental health professional or commissioner.
Phone: +44 (0)121 301 2896

Birmingham Central Foodbank 

Helping local people in crisis. 
Phone: 0121 236 2997
Address: Birmingham City Church, Parade, Birmingham B1 3QQ

Digital Safety

Professionals Online Safety Helpline

Supporting professionals working with children and young people with any online safety issues they, or children and young people in their care, may face.
Phone: 0344 381 4772

Revenge Porn Helpline

UK service supporting those aged 18+ who are experiencing intimate image abuse.
For under 18s:

Parents Protect

Help parents and carers protect children from sexual abuse and exploitation.
Phone: 0808 1000 900